Net Impacts in Front Office IS: a First Operationalization of Delone and McLean Model in the Banking Sector
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DeLone and McLean's (1992) comprehensive review of different information system success measures concludes with a model of interrelationships between six IS Success constructs. This paper critically examines the meaning of four of these constructs and the evidence of relationships between them. It then provides results from an empirical test of these relationships. The empirical results provide...
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ژورنال
عنوان ژورنال: Electronic Journal of Information Systems Evaluation
سال: 2019
ISSN: 1566-6379
DOI: 10.34190/ejise.19.22.2.003